Products & enquiries
Need help with availability, a custom request or product details? Email us with the item name or code. For standard orders, add items to your bag and check out securely online.
hello@craftella.funLET’S MAKE SOMETHING LOVELY HAPPEN
Contact Craftella.
Prices, orders or a fresh idea — there’s an inbox for that.
Choose an address to open your email app, write your message and press Send.
Orders & updates
Discuss an order, confirm its details or ask Bhagatdeep for an arrival update.
orders@craftella.funCustomer support
Get help with delivery issues, damaged items, returns or another order concern.
support@craftella.funCollaborations
For creators, brand partnerships and collaboration ideas.
collab@craftella.funBilling & payments
For payment questions, invoices or billing assistance.
billing@craftella.funTHE PEOPLE BEHIND CRAFTELLA
A family. A shared love for making.
Bhagatdeep Singh
Manages website experience, checkout systems, order tracking and coordination.
bhagatdeep@craftella.funHarpreet Kaur
The maker and creative heart of Craftella. Handcrafts every piece and personalizes your orders.
WhatsApp: +91 99271 17930All prices are in INR. Shipping is free during the Diwali offer, 1–8 November 2026, on serviceable orders.